Gott Pet Products adds to customer care team

ST. FRANCIS, WIS. — Gott Pet Products has hired Becka Sellnow as inside sales and…

ST. FRANCIS, WIS. — Gott Pet Products has hired Becka Sellnow as inside sales and customer service representative.

Sellnow will verify order accuracy for Gott Pet Products’ Charlee Bear and Hound & Gatos brands using CRM and WORCS systems. She will also oversee the two brands’ warehouse orders.

Becka Sellnow, inside sales and customer service representative at Gott Pet Products.Becka Sellnow, inside sales and customer service representative at Gott Pet Products. (Photo courtesy of Gott Pet Products) 

With Gott Pet Products, Sellnow will represent the consumer internally by working to understand customer behaviors, expectations and needs.

She will be tasked with processing regulatory, commercial invoice and sample requests, as well as addressing order change requests and carrier issues for the company. 

Sellnow most recently served as senior AP/AR specialist at Malteurop North America. Before that, she was a quality assurance specialist a Konecranes Nuclear Equipment & Services, LLC.

“Becka has already proven to be an important asset to our team,” said Rob Cadenhead, general manager at Gott Pet Products. “Her extensive background in sales and customer service speaks for itself, and I’m confident that she will continue to play an integral part in providing our customers with the best possible service.”

Read more about personnel changes throughout the industry.